Hulp nodig met Punkbuster-''iets'' (?)

[Dotz]

Ik speel al een tijdje Battlefield Heroes, maar na de laatste update word ik telkens gebanned door Punkbuster (volgens mij een antihack programma, ik hack in ieder geval niet). Ik opende op het Battlefield Heroes forum dus dit topic om hulp te vragen, daar werd ik doorverwezen naar dit. Alleen ik begrijp er niets van, kan iemand dit voor mij in (begrijpend) Nederlands vertalen? Dus geen whizzkid-toestanden ofzo? :$

De instructies waarnaar ik doorverwezen werd heb ik maar bij de de post gezet, in de spoiler hieronder. Echter ontbreken de afbeeldingen.

Hello Heroes,

If you are experiencing any issues with PunkBuster we have set up a simple list of troubleshooting tips for you to try.

If these troubleshooting tips do not work please send a ticket to EvenBalance Directly.

To submit a ticket to Evenbalance head on over Here

Try to provide them with as much information as you can:

* System Specifications

* Router Model

* ISP (Internet Service Provider)

* Firewall/Anti-Virus Software

* Any PunkBuster log files you have (Log files are located in "C:\Windows\System32\logfiles\punkbuster\")

There should be 2 log files called "PnkBstrA.log" and "PnkBstrB.log", these contain valuable information for discovering the cause of any issues.

[image: PBTShoot+Notes.png]

1. If you’re running Windows Vista/7, make sure you run your browser as admin, otherwise some installation steps may fail.

2. There have been instances where PunkBuster didn’t install correctly. After you have installed BF Heroes, make sure PunkBuster was also installed.

3. Try manually updating PunkBuster.

4. Certain firewall/security applications are known to cause issues with the PunkBuster service, these include but are not limited to Panda, Comodo, Kaspersky, Threatfire, Spyware Doctor.

These applications can block communication with the PunkBuster services if they are not correctly set-up. This means that the firewall software needs to be configured to allow these communications. In order to do that you will need to make sure that rules have been created in your firewall software to allow PnkBstrB.exe and PnkBstrA.exe permission to access the internet. Both of these files are located in the "C:\Windows\system32" folder.

5. Another possibility for PunkBuster issues is an outdated certificate database:

Since PunkBuster services are digitally signed, if your computer has not been updated with recent certificates, it's possible the services will fail to load. Most of the time a simple Windows Update will insure that your computer is using the latest certificates. More information about these certificates can be found Here

[image: PBTShoot+Update.png]

1. We recommend you get the latest version of PunkBuster Updater that can be downloaded Here

(Tip: Save it to your desktop, it will be easier to find)

[image: flc51f.jpg]

2. Double click pbsetup.zip

3. Extract pbsetup.exe to somewhere on your computer

[image: 351h0yd.jpg]

4. Double click pbsetup.exe (For Vista/Win7 users, right-click the file and select to run as Admin)

5. Click on Add Game

6. Click on the “Game” drop down menu and select Battlefield Heroes.

[image: rrpidd.jpg]

7. The box “Game Path” should automatically complete itself but if it doesn’t click Browse and navigate to where you installed the game and then click on Add Game.

[image: 2ep5w5v.jpg]

8. You will now see Battlefield Heroes in the main window, click Check for Updates

[image: 2rgf2hy.jpg]

9. A window should pop up with a progress bar and update to the newest version of PunkBuster for the game, after it has finished a notification will appear, click Ok and you are done.

Ik word er niet wijs uit dus ik hoop dat iemand mij kan helpen.

[flippie13]

In dat doorverwijs topic lijkt mij het aardig duidelijk wat er allemaal staat.

# If you’re running Windows Vista/7, make sure you run your browser as admin, otherwise some installation steps may fail.

#1 There have been instances where PunkBuster didn’t install correctly. After you have installed BF Heroes, make sure PunkBuster was also installed.

#2 Try manually updating PunkBuster.

#3 Certain firewall/security applications are known to cause issues with the PunkBuster service, these include but are not limited to Panda, Comodo, Kaspersky, Threatfire, Spyware Doctor.

These applications can block communication with the PunkBuster services if they are not correctly set-up. This means that the firewall software needs to be configured to allow these communications. In order to do that you will need to make sure that rules have been created in your firewall software to allow PnkBstrB.exe and PnkBstrA.exe permission to access the internet. Both of these files are located in the "C:\Windows\system32" folder.

#4 Another possibility for PunkBuster issues is an outdated certificate database:

Since PunkBuster services are digitally signed, if your computer has not been updated with recent certificates, it's possible the services will fail to load. Most of the time a simple Windows Update will insure that your computer is using the latest certificates. More information about these certificates can be found Here

1 - Is je punkbuster wel geupdated toen je je BFH update?

2 - Zo niet, probeer het handmatig te updaten, uitleg in dat topic.

3 - Weet je zeker dat je firewall de services van Punkbuster toelaat? En/of is dit niet veranderd tijdens enige update?

4 - Zorg dat je software allemaal up to date is, sommige updates zijn cruciaal en dienen te worden geinstaleerd wilt punkbuster nog goed werken.

Succes

[Dotz]

In dat doorverwijs topic lijkt mij het aardig duidelijk wat er allemaal staat.

# If you’re running Windows Vista/7, make sure you run your browser as admin, otherwise some installation steps may fail.

#1 There have been instances where PunkBuster didn’t install correctly. After you have installed BF Heroes, make sure PunkBuster was also installed.

#2 Try manually updating PunkBuster.

#3 Certain firewall/security applications are known to cause issues with the PunkBuster service, these include but are not limited to Panda, Comodo, Kaspersky, Threatfire, Spyware Doctor.

These applications can block communication with the PunkBuster services if they are not correctly set-up. This means that the firewall software needs to be configured to allow these communications. In order to do that you will need to make sure that rules have been created in your firewall software to allow PnkBstrB.exe and PnkBstrA.exe permission to access the internet. Both of these files are located in the "C:\Windows\system32" folder.

#4 Another possibility for PunkBuster issues is an outdated certificate database:

Since PunkBuster services are digitally signed, if your computer has not been updated with recent certificates, it's possible the services will fail to load. Most of the time a simple Windows Update will insure that your computer is using the latest certificates. More information about these certificates can be found Here

1 - Is je punkbuster wel geupdated toen je je BFH update?

2 - Zo niet, probeer het handmatig te updaten, uitleg in dat topic.

3 - Weet je zeker dat je firewall de services van Punkbuster toelaat? En/of is dit niet veranderd tijdens enige update?

4 - Zorg dat je software allemaal up to date is, sommige updates zijn cruciaal en dienen te worden geinstaleerd wilt punkbuster nog goed werken.

Succes

Ik had al begrepen dat ik Punkbuster moet updaten, maar geen idee hoe ik dat aan moet pakken en/of waar ik dan moet zijn?

[wesley123]

meen je dat serieus? In de post staat een enorme knop met 'Updating Punkbuster', ik betwijfel of je daarmee punkbuster kunt updaten hoor.

[Dotz]

meen je dat serieus? In de post staat een enorme knop met 'Updating Punkbuster', ik betwijfel of je daarmee punkbuster kunt updaten hoor.

Oh, dat was dus een knop ...

[Hayte]

PunkBuster is ook een flut programma hoor, maar dat even terzijde.

Je moet hem dus updaten. Start je je browser ook als Administrator? Gebruik je ook programma's die met PB zouden kunnen "clashen" zoals Panda, Comodo, Kaspersky, Threatfire of Spyware Doctor?